Terms and Conditions

Shipping information:

Shipping takes 7 to 10 business days including 1 to 2 processing days. Custom wig orders take up to 7 business days and will be shipped within the 7 days. Shipping is through United States Postal Service / UPS / FedEx and excludes holidays/weekends (Saturday & Sunday). Tracking information is sent once order is finished processed and shipped.

Return policy

If you are not 100% satisfied with your purchase, please contact me via email or contact form with the reason and a picture of the product. Once contacted, we can discuss options. There are no returns on custom orders ( color customization and cuts), You will be sent pictures of your product before they are shipped. You can return the product and get a refund within 7 days of the initial purchase, product must be in the same condition with no alterations. ( No cutting , not coloring , product must return the same way it was sent). Product must be returned and received by us in order to receive the refund if dissatisfied. 

Hair Care & Maintenance

Recommendation:  Care for it as if it is your own hair, which it is :) . Wash with No sulfate shampoos or conditioners. Recommend: OGX products. For more hair care tips please contact us at: info@savagenslay.com

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